TRAINER in Latham, NY at Beacon Health Options

Date Posted: 7/11/2018

Job Snapshot

Job Description


We are currently seeking a dynamic Trainer 1 to join our team at our office in Woburn, MA or Latham, NY.  The Trainer 1  primary responsibility is to conduct live and remote trainings specific to operational technical tasks related to the participant’s role with the organization.  This includes: preparing training materials, training, assessing learning, and providing coaching and feedback to participants in the classroom (virtual or in-person).

Position Responsibilities:

Administrative Requirements:

  • Complete paperwork for New Hire Training

  • Complete Training Tracking of new hires in the Relias Learning Management System

    • Progress Notes / Feedback to Ops management team

  • Weekly status reports

  • SharePoint updates

Training Requirements:

  • In-person instructor led training and Remote / WebEx training for any training as required

  • All onboarding programs

  • Implementation training

  • Ad hoc training programs in areas of knowledge

    • Technical and operational topics

  • Train basic MSOffice Programs:Outlook, SharePoint, Instant Messaging service

  • Train internal software applications, including:ADP, HRConnect, Beacon Navigator, WebEx, Relias

Instructional Design Requirements:

  • Add to existing course materials

  • Implement new training programs

  • Use course evaluations

  • Make recommendations for improvements for existing courses

Technical Writing Requirements:

  • Update existing SharePoint site (contributor)

  • Create reference materials using the Standards of Technical Writing and Beacon Training Style Guide, including:

    • Reference Manuals

    • Training Guides

    • Job Aids

    • Online documentation

    • Use the standard draft and review guidelines for the Training Department

Other Requirements

  • Work with the operations team, as needed, to stay up-to-date on the day to day business operations

  • Sit side-by-side with new hires and provide feedback, as needed


  • This position doesn’t require travel.

Position Requirements:


  • high school education or equivalent

License: N/A

Relevant Work Experience: 

  • At least one year of working in healthcare or related field.


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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disables


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