Supervisor Clinical Services in Rocky Hill, CT at Beacon Health Options

Date Posted: 11/18/2019

Job Snapshot

Job Description

Beacon is currently seeking a Supervisor Clinical Services to join our team at our Rocky Hill, CT office. This position will be responsible for the clinical supervision, ongoing support and education and overall management of clinical department staff in designated regions. The Regional Clinical Supervisor is responsible for overseeing the implementation of the clinical operations policies and procedures.  The Regional Clinical Supervisor is part of an interdisciplinary team, which embraces and advances the goals of recovery and care management, including the enhancement of member and provider participation in the plan of care and maximizing continuous, comprehensive, and coordinated care for each identified member.

What does a typical day look like?

  • Provides clinical leadership, supervision (individual and/or group) and training to clinicians on Partnership policies and procedures.
  • Serves as the immediate resource to staff regarding problem-solving, clinical, technical, and emergent issues requiring immediate response/intervention.
  • Participates in the recruiting, orientation, training and staff development providing on going feedback through Beacon Health Options performance management systems.
  • Ensures state-of-the art techniques are applied by clinicians in managing service delivery through the use of objective, standardized clinical protocols and outlier management programs.
  • Manages a caseload and assures call center coverage for staff as needed during vacations or staffing shortages.
  • Assures compliance with performance standards and targets.
  • Maintains a supportive environment that encourages diversity, teamwork, and open communication.

  • Maintains positive and collaborative relationships with the CTBHP clients (DSS, DCF, and DMHAS), providers, and advocacy groups to support regional priorities and goals.
  • Ensures Regional Network Managers and Clinical AVPs are provided with information regarding over- and under-utilization, gaps in services and effective/ineffective treatment approaches that are discovered by staff, and ensures coordinated efforts to meet utilization goals. Adds to existing resources as information becomes available.
  • Compiles weekly statistics on referrals, caseloads, utilization, call center activity, including crisis calls, etc. Participates in monitoring assigned daily reports (including but not limited to CMS, scrub reports, etc.) in support of contracted performance standards.
  • Works closely with the Peer Director to arrange trainings for clinicians as needed and ensures a seamless interface between the Peer Specialists and Clinicians.
  • All duties and responsibilities, inclusive of but not limited to, Intensive Care Manager/Clinical Care Manager apply.

What you Contribute?

Education: This position requires a Masters or Doctoral Degree in Social Work, Psychology or a related clinical discipline.

Licensure: Must be independently licensed (or license eligible) in Connecticut in one or more of the following disciplines: Social Work-LCSW, Licensed Professional Counselor-LPC, Marriage and Family Therapist-LMFT, Psychologist-PhD or PsyD, or Registered Nurse-RN.

Knowledge, Skills & Abilities:

  • Five (5) years experience in the behavioral health field with two (2) years post masters degree experience in the delivery of social work/counseling services in a behavioral health care or home health setting is required.
  • Supervisory experience is required. 
  • Knowledge of local community resources is essential.
  • Demonstrated ability to intervene effectively in complex clinical situations.
  • Working knowledge of care management principles and practices, cost containment principles. 
  • Excellent PC skills, and analytical and problem solving skills needed.

What Makes Us Different?

  • Here, it’s not just a job – it’s an opportunity to change lives.
  • Our employees are learners, innovators and original
  • Our mission and values guide the way we treat our members, providers and each other.

What We Have to Offer:

  • Healthcare benefits available starting day 1!
  • Health & well-being incentives, such as gym membership reimbursement
  • 401K with company match to help reach your future financial goals
  • Generous PTO, because we know life happens outside of work
  • Tuition reimbursement so you can keep reaching your fullest potential

If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.