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QUALITY PROJECT COORDINATOR in Austin, TX at Beacon Health Options

Date Posted: 2/16/2019

Job Snapshot

Job Description


We are seeking a dynamic Project Coordinator to join our team in Austin, TX. The Project Coordinator will be responsible for overall development, execution and administration of a Performance Improvement Project (PIP). This PIP focuses on Primary Care Providers (PCPs) engagement in Behavioral Health (BH) Disease Management. The primary responsibilities will include leading the efforts of Beacon and four health plans by planning, coordinating, oversight, and implementation of the PIP. The Project Coordinator will work with physical and behavioral healthcare providers and monitor targeted members who have a diagnosis of Anxiety and Depression and are ‘high utilizers’ of medical and behavioral health benefits.

The Project Coordinator will be an integral part of the Quality Compliance and Clinical administrative departments in a variety of functions focused on ensuring members have appropriate and timely access to care. They will work closely with providers and members, requiring excellent communication skills, both verbal and written. The Project Coordinator will develop a good understanding of Beacon's provider network to be able to assist members in the referral process. A strong understanding of the strategic vision of Beacon and particularly the quality department is required. Demonstrated outstanding decision-making and critical thinking skills are fundamental to the role.

The Project Coordinator will be required to help the department meet all contractual and regulatory timeframes related to the functions of the Quality and Compliance department.

Position Responsibilities

  • Overall project management support of PIP initiatives.
  • Under the direction of the Quality Compliance Manager, work closely with Beacon teams, health plans and providers to facilitate PIP activities.
  • Responsible for administrative and logistical activities consistent with PIPs initiatives.
  • Participate in the planning and coordination of ongoing efforts to assess the needs of participating plans, providers and members.
  • Build and enhance collaborative relationships that support the collective impact efforts.
  • Educate providers and their staff about BH screening and referrals
  • Collect and analyze data, create monthly, quarterly and annual reports for PIP and other quality deliverables.
  • Support efforts, as needed, to redirect initiatives for better outcomes for the PIP.
  • Serve as a support for other administrative duties within the Quality Compliance department, as assigned
  • Lead cross-departmental teams in designing interventions. Demonstrate strong project management skills to organize project and lead people toward shared goals. Continuously involve stakeholders in decision making and provide project updates. Accountable for completion and report-out of projects.
  • Manage work plans and meet deadlines for tasks and activities related to quality improvement.
  • Develop measurement and evaluation plans. Design and submit measures specifications and liaise with Knowledge and Management Reporting (KMR) as the business owner from start to completion of measure development. Update specifications as business needs or compliance criteria change. Create and review reports for quality assurance.
  • Adapt interventions across health plans to meet client needs.
  • Develop data management system to monitor, analyze, evaluate, and trend quality improvement projects.
  • Generate reports of data analyses, including both written analysis and graphical presentation of data. Utilize comparative measures, benchmarks, and targets to evaluate improvement.
  • Develop PowerPoints and present to stakeholder; write reports for contract deliverables and delegation agreements.

Position Requirements

  • Education: Undergraduate degree required with at least 3-5 years relevant experience
  • Ability to work in a fast paced environment and perform with a large degree of autonomy
  • A proven record of meeting deadlines and managing multiple projects is a must.

Relevant Work Experience

  • 4-5 years' experience in program/project development, including planning, evaluation, and education.
  • 2-3 years' account executive or similar roles.
  • 1-2 years working with Medicaid and Health Insurance
  • Experience working with providers and the Health and Human Services Commission, are a plus

Knowledge, Skills & Abilities

  • Excellent Microsoft Office computer skills
  • Demonstrate strong analytical and problem solving skills
  • Exhibit strong written and verbal communication skills
  • Must be very detail oriented, self-motivated and have the ability to manage multiple projects
  • Facilitation skills in order to collaborate effectively with plans, providers & members
  • Comfortable in a fast-paced environment


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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled






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