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Quality Management Specialist I in Grand Rapids, MI at Beacon Health Options

Date Posted: 4/21/2019

Job Snapshot

Job Description


We are currently seeking a dynamic Quality Management Specialist I to join our team at our office in Grand Rapids, MI.  The QM Specialist I will assist in scheduling, performing and follow-up of onsite CMHSP and Provider audits for the Michigan Great Lakes region.

Position Responsibilities:

  • Evaluate CMHSP and/or Provider compliance with regulatory requirements including (but not limited to):
    • Physical facility site Assessments
    • Credentialing and Staff Training
    • Person Centered Planning/Individual Plan of Service
    • Enrollee Rights
    • Service Delivery
  • Assist with management of Performance Improvement Projects
  • Schedule audits, perform written assessments, monitor corrective action plans (CAPs)
  • Assist in collection and reporting of member satisfaction data
  • Participate in Policy & Procedure Review and updates

Position Requirements:

Education: Bachelor’s degree preferred in social work, psychology, public health or related field; or at a minimum 3 years working in a behavioral health organization with at least 2 years of direct experience

Licensure:  None required

Relevant Work Experience:   At a minimum 3 years working in a behavioral health organization with at least 2 years of direct experience

Knowledge, Skills & Abilities:

  • Analysis and problem solving
  • Interpersonal communication
  • Group presentations and public speaking


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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.