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Peer Specialist in The Bronx, NY at Beacon Health Options

Date Posted: 5/6/2019

Job Snapshot

Job Description

We are currently seeking a dynamic Peer Specialist to join our team at our office in New York, NY (Manhattan/Bronx)!  A Peer Specialist assists members in connecting to treatment services and works with individuals receiving services from network providers with the goal of teaching/improving self-advocacy skills. A Peer Specialist also helps providers develop and/or enhance their understanding of both person-centered care and the support network available to members.  A Peer Specialist functions as part of an interdisciplinary team designed to meet the needs of members.

Position Responsibilities:

Peers will use their personal lived experience with mental and emotional and/or substance abuse challenges to empower individuals served by the program to define and pursue their own strength based recovery and wellness goals

•          Document stated goals, objectives by the member

•          Connect them with community-based resources

•          Work collaboratively with clinicians in pursuit of person centric holistic approach to care.  Help create crisis prevention plan in conjunction with the ICM Clinicians.

•          Engage, educate and encourage individuals and their families to connect with support services, community resources and advocacy assistance.

•          Document member progress associated with stated goals and objectives

•          Will provide peer support during crises of individuals who are frequent high utilizers of emergency department services who fail to engage in community treatment

•          Will provide peer support during crisis of individuals who have multiple readmissions and assist in identifying barriers to maintaining community tenure

•          Assist members in the understanding of plan benefits where appropriate

•          Secure and maintain all local peer certification requirements when and where applicable

•          Inform appropriate authority of any suspected waste fraud and abuse of plan benefits related to the member

•          Will reach out to recently discharged individuals to assist in their transition, support them to adhere to any follow-up appointments, and help them leverage their own strengths

Position Requirements:

Education: Bachelor’s degree in education, communication or other related field preferred New York Certification as a Peer Specialist required. If incumbent does not have the certification at time of hire, it must be obtained within one year of employment. WRAP, WHAM or other CPS or CARES certifications, preferred Insert required and/or preferred education 
Relevant Work Experience: 

  • Three years’ experience in a relevant field, face-to-face engagements with peers, performing community resource mapping activities, documented skills and abilities in needs assessment.
  • Proven ability and experience in community relations/networking and information and resource development and maintenance.
  • Established knowledge of and work experience with the Medicaid affiliated population desirable.
  • Personal experience living with a behavioral health condition.


  • Communication: Strong written and oral communication skills
  • Organization & Planning: Self-motivated, able to prioritize multiple issues, solid organizational skills, ability to track projects/tasks and follow through as needed.
  • Follows through on Commitments: Able to manage time-sensitive projects and meet deadlines
  • Proactive: Able to identify opportunities for improvements and implement creative, innovative solutions.
  • Teamwork: Able to work collaboratively with internal staff and external providers/clients
  • Flexibility & Adaptability: Able to work independently in a changing environment
  • Coachability: Open to feedback and growth
  • Persistence: Able to press on in the midst of challenges or obstacles

Knowledge, Skills & Abilities:

  • Basic Computer Skills, including Microsoft Office Suite
  • Knowledge of New York community and state resources
  • Ability to be fully committed and engaged within the NY peer network, familiarity with key points for consumer contact
  • Ability to identify educational needs as the result to changes to New York State’s redesign of Medicaid.


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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.