Operations Administrator in Rocky Hill, CT at Beacon Health Options

Date Posted: 6/14/2018

Job Snapshot

Job Description

ABOUT THE POSITION:

We are currently seeking a dynamic Operations Administrator to join our team at our office in Rocky Hill, CT.  The Operations Administrator will be responsible for direct service and oversight for the engagement center administrative support staff. This position's primary responsibility is to assist the Senior VP of Operations in ensuring organizational effectiveness and to provide leadership and direction in delivery of administrative support service throughout the CT Engagement Center.

Position Responsibilities:

  1. Improves the operational systems, processes and policies in support of the organizations mission.  Specifically, standardize management reporting, information flow, business process and organizational planning.
  2. Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
  3. Contribute to short and long-term organizational planning and strategy as a member of the management team
  4. Assist in project implementations; possess an understanding of major milestones required to move a project from inception to completion and an ability to develop and follow a project plan, while keeping all resources on-track to ensure completion of project. This includes being able to make informed recommendations for efficient and effective approaches to completing projects/tasks
  5. In the absence of a direct supervisor, the Operations Administrator must be able to respond to requests for information and reporting from the Senior Management team.  
  6. Provide support and liaison functions to other departments, as needed.
  7. Provides guidance and support for visitors including but not limited to Client Partners, Members and Providers.
  8. Responsible for the oversight of engagement center conference space. Trouble shooting as necessary.

Position Requirements:

Education:  This position requires a Associates Degree in Business Administration or Organizational Development, BA preferred.

Relevant Work Experience: A minimum of 3 to 5 year’s managerial experience in in an office environment. Must possess a strong working knowledge of customer service; call center work, project and facilities management.  Must be proficient in computer and communication skills. Have the ability to work independently, meet short turn-around times and quick deadlines as well as multi-task. Strong decision-making skills required.

Knowledge, Skills & Abilities:

  1. Basic knowledge with limited competency
  2. Strong understanding but minimal competency
  3. Basic or entry level knowledge, skill and ability
  4. Intermediate level of knowledge, skill and ability
  5. Expert and proficient level of knowledge, skill and ability

TO APPLY
Click below on “Apply for this Position” to create a profile and apply for the position.

Beacon Health Strategies, LLC. A Beacon Health Options company is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled

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