MANAGER, KNOWLEDGE MANAGEMENT & REPORTING in King of Prussia, PA at Beacon Health Options

Date Posted: 7/14/2018

Job Snapshot

Job Description

About The Position

We are currently seeking a dynamic MANAGER, KNOWLEDGE MANAGEMENT & REPORTING to join our team at our office in BOSTON, MA.  The MANAGER, KNOWLEDGE MANAGEMENT & REPORTING is a remote position and primarily responsible for managing the operational activities of the Informatics and Analytics team that involves delivering ad-hoc and standard solutions to internal and external customers.  The Manager will also act as a liaison between the business users/stakeholders and the Informatics and Analytics team. The manager will oversee a team of SQL Developers and/or Informatics and Analytics Analysts.

Position Responsibilities:

  • Manage and supervise department functions which include report design, implementation, scheduling, and delivery of reports to customers

  • Manage and mentor staff (oversight of training activities, writing performance appraisals, coaching, staff development, etc.)

  • Collaborate with business users (Management, Clinical, Account Services, etc.) to understand priorities on data/report delivery

  • Provide guidance and support to staff on report requirements

  • Facilitate discussions between business users and Informatics and Analytics team to ensure informatics solutions are built according to specifications

  • Develop and oversee onboarding process for new staff

  • Provide training opportunities for new and existing staff on tools used in the data extraction and report development process

  • Manage and assign requests based on available capacity

  • Manage new client implementations

  • Manage large-scale enterprise-wide projects

  • Lead the development of informatics solutions, standards, and documentation for ad-hoc and production services

  • Lead the development and implementation of QA processes

  • Lead the development of process improvements to help scale operations to support growth

  • Ensure department policies and procedures are adhered to

  • Performs special projects and other duties as assigned and required

Position Requirements: Bachelor's Degree in Computer Science, Business Systems Administration or related field is required. 

Master’s Degree in a Healthcare Analytic field preferred.

Relevant Work Experience:  

  • Two years of managerial experience or 4 years of team lead/mentoring experience required

  • At least five years of experience with Oracle or Microsoft SQL Server

  • At least five years of hands-on informatics experience preferably in a healthcare environment using Crystal Reports, SSRS, COGNOS, Web Intelligence, or other analytic toolset preferred

  • Health care experience required; Managed care experience preferred


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Beacon Health Options company is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled