Medical Office Coordinator in Dallas, TX at Beacon Health Options

Date Posted: 7/23/2018

Job Snapshot

Job Description

About The Company

Beacon Health Options Care Services (BHOCS) is a corporation dedicated to providing high-quality behavioral health treatment, care coordination, and management services to patients and medical professionals.

About The Position

We are currently seeking a Medical Office Coordinator to represent BHOCS in a positive and professional manner to all our patients and visitors. The Medical Office Coordinator will provide administrative support for a behavioral health clinician and will act as the link between the clinician, the patient, and outside agencies. This position will provide assistance to patients through scheduling and registration as well as assisting with general questions and concerns prior to their appointment. The Medical Office Coordinator is responsible for greeting patients as they arrive, as well as collecting and organizing patient medical records, patient forms, payment, and other information. The Medical Office Coordinator will report directly to the BHOCS Clinical Director.

Position Responsibilities:

  • Provide a range of administrative and clinical support appropriately and courteously – appointments (scheduling and reminders), checking patients in and out, filing, triaging calls, escorting patients to exam rooms, maintaining patient records, and other duties as requested
  • Maintain and support electronic health records
  • Collect, process, and reconcile payments
  • Assist onsite clinician with electronic and paper correspondence
  • Obtain prior authorizations
  • Daily communication with clinicians

Position Requirements:

  • Must be positive, reliable, resourceful, proactive and efficient while maintaining an approachable and professional presence
  • Excellent customer service skills, telephone skills, basic computer skills, and attention to detail, and ability to multitask
  • Ability to handle patients under stress
  • Ability to work independently
  • Respectful and empathetic of patients and their families
  • Any other duties/responsibilities as requested

Education: High School Diploma or GED required

Relevant Work Experience:   Minimum of one (1) year experience working in an outpatient medical setting preferred, experience with a practice management system preferred, experience in a health center setting preferred, bi-lingual skills such as Spanish preferred.

To Apply

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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug-Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled