Manager Network Systems in Boston, MA at Beacon Health Options

Date Posted: 3/24/2020

Job Snapshot

Job Description

We Help People Live their Lives to the Fullest Potential!

For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a ‘world-class’ candidate experience from the moment you click ‘Apply’! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise.

Do you have a passion for helping others? If so, we are looking for you!

The Manager, Network Systems will provide leadership in the architecture, design, deployment, security and support of the corporate data and voice network infrastructure and be responsible for the oversight of personnel including hiring, training, coaching, mentoring and professional development. This position will participate in extended management team activities. Areas of responsibility include Cisco networks, Wide Area MPLS networks, overall Enterprise security infrastructure, should be familiar with the data and voice circuit provisioning process, switch/PBX management, and technologies for enhancing call center effectiveness (ACD, IVR, ECR, WFM, etc.).

What does a typical day look like?

  • Drive industry-leading Information Technology infrastructure design, application architecture and establish technology roadmaps.
  • Review and approve policies and procedures for the department
  • Directs and coordinates the planning, design, technical analysis, and implementation of Avaya Telecom, Cisco Routing & Switching and end-user computing.
  • Ensures compliance with audit or other applicable compliance guidelines
  • Lead the implementation of the data & voice network objectives
  • Manage vendors and service providers
  • Oversee enterprise architecture design and change management review of all changes being implemented in the network environment
  • Oversee evaluation of new systems and technologies and make recommendations for network hardware and configurations that support requirements
  • Flexibility to work outside of normal business hours, to include some overnight and/or weekend work, in response to service outages and project implementation tasks
  • Experience must include leadership of technical engineering and support staff
  • Demonstrated ability to interface with all levels of management, customers, and staff.
  • Self-motivated to develop innovative solutions to tackle both technical and managerial challenges

What you Contribute?


  • Bachelor degree in related field of study or equivalent work experience
  • High School Diploma required

Knowledge, Skills & Abilities:

  • 5 + years as Supervisor or Manager in an IT organization
  • Demonstrated experience leading and technical breadth in the following technologies/functions: MPLS, Internet VPN, Routers, overall infrastructure security, Switches, Load Balancers, Wireless Access Points, WAN Accelerators, Content Filtering, VPN portals, Network Management and Monitoring, SIP Trunking, VoIP, circuit management, PBX, IVRs,
  • Vendor Management and contract negotiation experience with national vendors
  • International vendors experience, is a plus

What Makes Us Different?

  • Here, it’s not just a job – it’s an opportunity to change lives.
  • Our employees are learners, innovators and original thinkers.
  • Our mission and values guide the way we treat our members, providers and each other.

What We Have to Offer:

  • Healthcare benefits available starting day 1!
  • Health & wellbeing incentives, such as gym membership reimbursement
  • 401K with company match to help reach your future financial goals
  • Generous PTO, because we know life happens outside of work
  • Tuition reimbursement so you can keep reaching your fullest potential

If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.