Eligibility Business Systems Analyst III in Latham, NY at Beacon Health Options

Date Posted: 9/2/2018

Job Snapshot

Job Description

bout the Position:

We are currently seeking a dynamic Eligibility  Business Systems Analyst III for our office in Latham, NY! The BSA III is responsible for the timely and accurate completion of all eligibility deliverables for their assigned clients to both internal and external customers for all divisions including Employer Solutions, Public Sector, Health Plan and Federal excluding TriCare.

The Business Systems Analyst III serves as the subject matter expert for their clients and all eligibility processes and is responsible for all deliverables and ongoing maintenance. The incumbent is responsible for the independent development of the business requirements, data mapping, problem resolution, error analysis, project management and system functional design, developing test scenarios and level 2a testing. Additionally, production file management and error handling. The Business Systems Analyst III is also responsible for training and mentoring and performing level 2b testing for other BSAs within the department.

This individual must have strong analytical skills and be able to multi task; juggling several projects and clients at the same time. He/she must possess excellent communication and organizational skills and is expected to take the initiative to provide creative solutions to continually improve processes.

*This position has the potential to be a work at home / remote opportunity*

Position Responsibilities:

  • Serve as the primary liaison and function in a lead role between National Eligibility and the Service Centers, National Departments, Vendors, and Clients for all eligibility matters related for assigned accounts.
  • Work independently when evaluating business requirements to ensure they are clearly defined, and when developing conversion and/or ad hoc specifications that address all business requirements. Collect all required project documentation and sign-offs, and conduct thorough testing that includes documentation of testing scenarios and results in a Testing Script. Ensure that projects are updated in the DevTrack database timely.
  • Investigate and recommend opportunities for improvements and operational efficiencies in the eligibility processes. Demonstrate in-depth knowledge of eligibility and good judgment in evaluating requests – know when to raise an issue to management because it has the potential to result in poor data with a significant impact.
  • Monitor and work the error recycle of file loads for assigned clients to identify trends and maintain low error volume.
  • Assist with implementation projects and operational initiatives as assigned by the Team Leads and the Implementation Team.
  • Ensure that project timelines are monitored, met, and reported on a weekly basis. Ensure that project timelines and objectives are reviewed with the Team Lead and/or Manager.
  • Train, mentor and perform level 2b testing for other BSAs within the department.

Position Requirements:

  • Education:  Associates Degree is preferred. High School Diploma or equivalent is required.
  • Relevant Work Experience:  Two (2) to three (3) years of experience in an eligibility business support environment. 
  • Knowledge, Skills, & Abilities: Strong customer service and communication skills are required as well as the ability to multi task.

To Apply:

Click below on “Apply for this Position” to create a profile and apply for the position

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.  EOE/AA/M/F/Veterans/Disabled





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