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Director, Product Innovation in Boston, MA at Beacon Health Options

Date Posted: 4/25/2019

Job Snapshot

Job Description

About The Position:

As a Director of Product Innovation, you will play a crucial role in developing new digital health experiences, products and businesses. You will drive insight, action, and impact on high profile opportunities through creative problem solving, rigorous analysis, strategic thinking, and collaboration with a variety of stakeholders across the organization. In addition, you will be the voice of the customer, hold stakeholders accountable to that voice, and mentor experienced managers and other team members on consumer research methods & engagement, and lean, agile, and design thinking methodologies. We are looking for a self-starter who is assertive, entrepreneurial, demonstrates good executive presence, and is passionate about healthcare innovation and patient care.

Position Responsibilities:

  • Analyze the market and trends in the industry, gather input from stakeholders and assess competitors to determine new digital health solutions or future direction of existing offerings
  • Leads vendor/partner relationships, scouting, and due diligence with a user experience and digital health (customer, provider, etc.) lens
  • Champion of design thinking and human-centered design in the incubation and development of experiences
  • Facilitate solution design and development of advanced experiences in collaboration with cross-functional teams both internal and external to the organization
  • Craft and execute roadmap priorities, balancing between the needs of the product (users/customers) and specific objectives or demands of the business
  • Advance digital initiatives from strategy to in market deployment through pilots and study acceleration
  • Support Sales & Marketing and Account Management efforts/initiatives with both existing and prospective clients; help with the crafting of RFP responses, pitches, and the overall sales process
  • Act as a change catalyst for the organization in regards to digital health innovation
  • Develop compelling and creative strategy and business model recommendations around innovation opportunities
  • Bring clarity to ambiguous business issues using a structured, hypothesis-driven problem solving approach
  • Drive business impact by influencing and partnering with Beacon’s software engineers, user experience (UX) specialists, as well as teams from Operations, Legal, Sales & Account Management, Clinical, Product, and Marketing
  • Influence leadership team decisions through clear communication and a professional, collaborative engagement style

Position Requirements:

  • Education:  Bachelor‘s degree, Master’s of Business Administration (MBA) or other relevant Master’s level degree strongly preferred

Relevant Work Experience:

  • 6+ years of experience with a focus on product management/development or business strategy in the healthcare industry in a professional services/consulting environment
  • Experience across innovation stages (front-end, launch, market support)
  • Exposure to various types of innovation strategies (product, brand, commercial, etc.)
  • Storytelling capabilities; ability to analyze and prioritize issues
  • “Top-tier generalist” able to quickly get up to speed on unfamiliar subject areas
  • Strong problem solving and analytical skills across a wide range of business issues (e.g. markets, competition, business models, operations, organization)
  • Strong interest in technology, product design, healthcare industry innovation, improving the well-being of consumers
  • Professional, polished communication and presentation skills (written and oral)
  • Creative, innovative thinker with the ability to multitask, solve critical business problems, and work as a leader and a team player
  • Deliver with excellence and possess a strong sense of ownership and accountability; have a “can do” attitude

To Apply:

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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.