Community Transition Spec/Intensive Care Coordinator in Meriden, CT at Beacon Health Options

Date Posted: 1/31/2020

Job Snapshot

Job Description

We Help People Live their Lives to the Fullest Potential!

For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a ‘world-class’ candidate experience from the moment you click ‘Apply’! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise.

Do you have a passion for helping others? If so, we are looking for you!

Beacon is currently seeking a Community Transition Spec/Intensive Care Coordinator to join our team at our Rocky Hill, CT office. The Intensive Care Coordination (ICC) Community Transition Specialist provides individual and family support to ensure members are connected to community services, resources and the necessary care coordination.  Also responsible for promoting clear communication among a care team and treating clinicians to support the members and families.  Coordinates member-specific care plans within the network of care. Works collaboratively with ICC staff, families, consumers, Community Collaborative members, stakeholders and providers to assure the appropriate services are available to designated members. The goal of the Intensive Care Coordinator is to achieve the greatest possible independence and quality of life by assessing individual needs and facilitating access to appropriate community services and supports.

What does a typical day look like?

  1. Provide telephonic and face-to-face support to members and families to offer care coordination, support and information. Assist members who may need help navigating the system, locating non-traditional supports, and learning about self-advocacy skills.
  2. Participate in training of state-of-the art wraparound and care planning techniques in managing service delivery through the use of objective, standardized outcome measures.
  3. Maintain fidelity to the Wraparound model in all activities.
  4. Attend local Community Collaborative meetings to support the cross-system of care development.
  5. Participate in Local Area Team care management system to enhance member/family treatment by identifying resources, enhancing access to care, and identifying barriers to care and gaps in service. Able to facilitate child family team and develop individualized plans of care for assigned individuals.
  6. Handle referrals and contacts with culturally relevant organizations and individuals to establish and maintain adequate community supports.
  7. Provide a full array of services, including services that guide the course of member treatment through various levels of care. Including, but not limited to the following: Intake appointment scheduling, review of treatment history, arrange and attend case coordination meetings with members/families, DCF social workers, and treatment providers to assure that appropriate issues are being addressed in treatment and, when appropriate, contact to acute service providers to participate in treatment and discharge planning with the member and provider.
  8. Work closely with the Network of Care Managers and Peer Staff to coordinate services within the community-based Network of care.
  9. Collaborate with the Department of Children and Families, Department of Developmental Services, Department of Mental Health and Addiction Services, and the Department of Social Services as necessary to support members and families.
  10. Build, develop and maintain a positive and collaborative relationship with providers and support organizations by establishing a local presence and by attending meetings.
  11. Outreach to and work with family and individual advocacy groups across the state
  12. Identify network and community-based needs and resources in Connecticut.

****This position requires travel and field work with children and families.

What you Contribute?

Education: A Bachelor’s degree in a health related field (social work, psychology).

Experience:  Previous experience (at least 1 year) in a mental health or substance abuse field; assessment & treatment plan development experience; care management experience; knowledge of CT community resources/ social services; good oral and written communication skills; ability to organize and implement action.

Knowledge, Skills & Abilities:

  • Basic knowledge and limited skills or competency in MS Excel, PowerPoint, Outlook, and Project.
  • Intermediate level knowledge, skill, and ability with analysis and problem solving, interpersonal communication, verbal and written communication, group presentation and public speaking, and collaboration and team-oriented work philosophy
  • Insert KSA

What Makes Us Different?

  • Here, it’s not just a job – it’s an opportunity to change lives.
  • Our employees are learners, innovators and original
  • Our mission and values guide the way we treat our members, providers and each other.

What We Have to Offer:

  • Healthcare benefits available starting day 1!
  • Health & wellbeing incentives, such as gym membership reimbursement
  • 401K with company match to help reach your future financial goals
  • Generous PTO, because we know life happens outside of work
  • Tuition reimbursement so you can keep reaching your fullest potential

If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.