CLINICAL SERVICES ASSISTANT II in Latham, NY at Beacon Health Options

Date Posted: 5/7/2018

Job Snapshot

Job Description

About the Position:

We are currently seeking a dynamic Clinical Services Assistant Temp to join our team at our office in Latham, NY! The Clinical Services Assistant (CSA) serves as the primary support mechanism for clinical and quality operations administrative tasks.

Position Responsibilities:

  1. Complete work on two Electronic Health Record platforms to record member/provider information and complete administrative functions
  2. Determine the eligibility and benefit status of all participants
  3. Responsible for the daily monitoring of authorizations
  4. Primary contact after customer service for provider questions involving Single Case Agreements and their associated authorizations and claims processes
  5. Communicate with providers on status of Single Case Agreements, including obtaining necessary contact information and paperwork that may be required to complete authorization
  6. Collaborate and coordinate with Clinical, Provider Relations, Provider Contracting, Network Operations, and Claims Departments to complete all assigned tasks
  7. Responsible for sending and distributing clinical information via fax or email per contract requirements and HIPAA policy
  8. Communicate with Manager when barriers are identified to completing assigned tasks

Position Requirements:

  • Education:     

High School diploma or GED equivalent required

  • Years and Type of Relevant Work Experience:

At least one year of experience in administrative assistance, customer service, or healthcare preferred

  • Knowledge, Skill, & Abilities:

Basic computer skills

Knowledge of Microsoft Office products

Customer service skills

To Apply:

Click below on “Apply for this Position” to create a profile and apply for the position

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled​.




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