CLINICAL CARE COORDINATOR in Miami, FL at Beacon Health Options

Date Posted: 2/9/2018

Job Snapshot

Job Description


We are currently seeking a dynamic Utilization Management Department Coordinator to join our team at our office in Miami, Florida.  The Utilization Management Department Coordinator will be responsible for providing operational support and coordination of care efforts in the UM Department.   

Position Responsibilities:

  • Support the Utilization Management (UM) department in all administrative duties.
  • Answer provider and member calls and respond to inquiries as needed by UM clinical teams
  • Troubleshoot for UM teams when an appropriate provider, type of service, or appropriate level of care cannot be readily found
  • Provide information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and policies and procedures as needed to support clinical teams
  • Perform various data entry to include:
    • Data entry of provider Outpatient Review Forms into e-services
    • Support e-services provider inquiries
    • Extending and fixing authorizations
    • Data entry of inpatient on-call/after hours cases 

Position Requirements:

Education: Associates Degree or higher preferred.   

Relevant Work Experience:   2-3 years of experience in administrative support position.

Knowledge, Skills & Abilities:

  • Must have skills: customer service, multitasking, work well under pressure, work well in fast passed environment
  • Highly proficient in Word, Excel.
  • Self-motivated, able to prioritize multiple issues, excellent organizational skills, ability to track multiple projects/tasks and follow through as needed.
  • Able to work collaboratively with internal staff and external providers
  • Must be detail oriented; able to work independently in an ever changing environment


Click below on “Apply for this Position” to create a profile and apply for the position.

Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled




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