CARE MANAGER in Remote at Beacon Health Options

Date Posted: 6/11/2018

Job Snapshot

Job Description


We are currently seeking a dynamic CLINICAL CARE MANAGER – INTENSIVE CASE MANAGER to join the Federal-Employer Region. The location is Flexible/Remote and the required work hours will be  8:30a – 5:00p Pacific Standard Time.  The Intensive Case Manager is responsible for outreaching, triaging, assessing, and managing of members referred to Case Management. Responsible for the tracking and managing of members identified as Intensive Case Management (ICM) who may be high risk, high utilizing, at significant clinical risk or under-utilizing services.

Position Responsibilities:

  • Identification of all assigned ICM Members
  • Outreach and engagement of members
  • Independent and individualized assessment of members enrolled in ICM
  • Compiling demographic and clinical information to provide referrals and connect any member with appropriate providers or treatment facilities
  • Development of a member centric care plan in collaboration with the member and his/her treatment team
  • Managing, coordinating care, and identifying strategies to meet care plan goals of assigned ICM Members
  • Telephonic collaboration and coordination with provider and community agencies regarding ICM members
  • Coordination with other Care Managers to assure that patient comprehensive treatment needs are met
  • Other duties as assigned

Position Requirements:

Education: Minimum of a Master’s Degree or higher, or RN with related psychiatric nursing experience.

Licensure:  Have either a current, valid, unrestricted independent license in behavioral health or nursing (RN) and practice within the scope of their licensure

Relevant Work Experience:   Three (3) to five (5) years direct practice experience in psychiatric or substance abuse treatment. Experience in settings that include inpatient, partial, and/or outpatient care is required.

Knowledge, Skills & Abilities:

  • Demonstrated experience establishing relationships and effectively engaging with members and providers through telephonic communication to obtain necessary information for the purposes of care management and coordination.
  • Demonstrated work experience meeting strict deadlines and established cycle times through effective prioritization and follow-up skills.
  • Case Managers are required to be educated in current principles, procedures and knowledge domains of case management based on nationally recognized standards of case management and must be a licensed behavioral health clinician or RN. All case managers must practice within the scope of their license.
  • Excellent written and oral communication skills


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BeaconHealthOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.