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CARE MANAGER - CRL in Remote at Beacon Health Options

Date Posted: 3/10/2019

Job Snapshot

Job Description


We are currently seeking a dynamic Care Manager to join our Central Referral Line team!  The Care Manager - CRL  will provide telephonic assessments, referrals and brief clinical interventions to make appropriate referral and certification decisions for routine and emergent/urgent referrals requiring for all levels of care.


Position Responsibilities:

  • Works in a high-volume, clinical call center environment, answering inbound calls to assist members access mental health, substance use and employee assistance programs
  • Conducts brief telephonic, clinical assessments to determine appropriate level of care
  • Coordinates with other Clinical Care Managers to assure that patient comprehensive treatment needs are met
  • Utilizes case consultations with Clinical Management Team and Medical Director for complicated or clinically urgent cases
  • Maintains confidentiality and ethical and professional standards
  • Applies Beacon Health Options/VOC policies and procedures consistently
  • Interfaces with external and internal customers to ensure optimal efficiency of service
  • Contributes to staff meetings and clinical conferences.

Position Requirements:

Education: Minimum of a master’s degree in mental health related discipline or a minimum of an associate’s degree in nursing with related psychiatric nursing experience.

Licensure:  Current, valid and unrestricted California license in a mental health field (RN, Ph.D., LCSW/ACSW/LMSW, LLP, MHC, LPC, etc.). 

Relevant Work Experience:  Three to five years experience in psychiatric and/or substance abuse treatment preferred. Experience in settings that include inpatient, partial, and/or outpatient treatment and care management services in a behavioral care management organization preferred.


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Beacon Health Options, is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled