Care Coordinator in Richmond, VA at Beacon Health Options

Date Posted: 2/14/2018

Job Snapshot

Job Description


We are currently seeking a Care Coordinator to join our team in the Central VA/Richmond area.  The Care Coordinator will be responsible for providing care coordination to Beacon members in the Commonwealth Coordinated Care Plus Program who are identified and referred to Beacon due to serious and persistent mental illness and/or referred for behavioral health needs.

This position will be  remote or work from home with potential travel up to 20% - 30% of the time to local provider offices, shelters, etc. within the local area.

Position Responsibilities:

  • Works with the Beacon team to ensure completion of all requirements of the program as outlined by DMAS, including meeting face-to-face with members and ICTs as necessary and appropriate.

  • When assigned, responsible for components of member assessment and/or ICP formulation.

  • When assigned, acts as the primary point of contact for members upon program enrollment and is responsible for member engagement through the assessment process. This includes educating the member about the program, obtaining appropriate consent/s, and conducting all activities in a holistic, person centered manner.

  • Completes a comprehensive assessment on each assigned member, utilizing an approved assessment tool.The assessment must be completed within specified timeframes and by assigned priority.

  • Meets with the individual and his/her guardian or care provider, as appropriate, to complete the assessment, which may take more than one call/visit if the individual’s condition is too fragile/unstable to tolerate a full assessment in one sitting (whenever possible the assistance of a caregiver or family individual will be elicited to complete the assessment in one appointment).

Position Requirements:

Education and relevant work experience:

A bachelor’s degree in a health or human services field or Registered Nurse (RN) with one (1) year experience working directly with individuals with complex mental health and/or medical conditions, or;

A Licensed Practical Nurse (LPN) with at least three (3) years’ experience working directly with individuals with complex mental health and/or medical conditions.


Valid Virginia driver’s license, safe driving record, dependable transportation to travel throughout the designated region.

Knowledge, Skills & Abilities:

Excellent communication skills, ability to work as part of a team, knowledge of the VA Medicaid and/or health delivery system, and knowledge of mental health services a plus. 

Ability to document within care management system; knowledge of Microsoft Word and Excel.

Must be able to manage working remotely and have WiFi capabilities


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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled


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