Date Posted: 11/20/2019

Job Snapshot

Job Description

Beacon is currently seeking an AVP Regional Healthcare Operations to join our team at our New York office. This position will be responsible for leading business planning, business development, management of operations, and to design and execute a winning strategy to enable the delivery of commitments to clients.  This position will serve as the chief liaison and facilitator between matrix partners to ensure client needs and projects are met timely and effectively.


  • Provides operational oversight of programs to ensure contractual compliance with all state, federal and Board requirements
  • Serves as lead for large scale operational implementation program, both with vendor partners and internal business leads
  • Primary relationship owner of internal shared services operations teams and  vendor partnerships
  • Responsible for developing and managing delegation oversight structure for vendor partnerships
  • Serves as primary contact for vendor partners; uses a data driven approach to monitor vendor performance; and ensures senior leadership are included and informed on issues related to contract performance
  • Collaborates with shared services/corporate operations team to ensure contractual requirements are met for functions performed by Beacon Health Options
  • Communicates regularly on program to executive team
  • Manages engagement center operations and staff
  • Leads operations meetings with internal and external teams to discuss strategic initiatives, client deliverables, special projects, progress on CAP’s, workflow, logistics, process improvements and other site or contract related issues.
  • Partners with site teams in workflow development and/or enhancement across all operational areas.
  • Develops plans for managing/retaining talent within Business Operations and improve leadership strength.
  • Provides direction, leadership, and feedback to direct reports and the business operations team to ensure the department meets client and company expectations and standards consistently.


  • Minimum of 10 years’ of Management experience in Managed Care / Healthcare Business Operations
  • Knowledge of Health Plan Operations and delegation oversight
  • Familiarity with AR Medicaid and provider community
  • Knowledge of operational best practices, productivity, and strategy design for managed care organizations
  • Ability to multi-task and balance the interest of multiple internal and external stakeholders
  • Experience in project management
  • Proven ability to maintain excellent relationship in a matrix style environment
  • Proven ability to recognize problems in early stages, develop preventive measures and workable alternative solutions
  • Excellent verbal and written communication skills and presentation skills to senior leadership and clients
  • Experience in team leadership and management to achieve optimal team results


  • Bachelor’s degree in business, management, healthcare or related field required. 
  • Master’s degree highly preferred

  • What Makes Us Different?
  • Here, it’s not just a job – it’s an opportunity to change lives.
  • Our employees are learners, innovators and original
  • Our mission and values guide the way we treat our members, providers and each other.

What We Have to Offer:

  • Healthcare benefits available starting day 1!
  • Health & well-being incentives, such as gym membership reimbursement
  • 401K with company match to help reach your future financial goals
  • Generous PTO, because we know life happens outside of work
  • Tuition reimbursement so you can keep reaching your fullest potential

If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.