AVP, Operations in Atlanta, GA at Beacon Health Options

Date Posted: 5/3/2018

Job Snapshot

Job Description


We are currently seeking a dynamic AVP, Operations to join our team at our office in Atlanta, GA.  The AVP, Operations is a senior leadership role and will be responsible for leading business planning, business development, management of operations, and to design and execute a winning strategy to enable the Engagement Center in delivery of commitments to clients.

Position Responsibilities:

  • Manages GA Engagement Center Operations including External Claims Audit Program, Compliance, IT, Reporting, etc.
  • Acts as a direct operational liaison for key client contracts related to engagement issues, claims issues, process/workflow development and refinement, and implementation of best practices to meet client expectations.
  • Partners with GA leadership team in representing and tracking high level client deliverables to ensure timely and accurate delivery.
  • Partners with site teams in workflow development and/or enhancement across all operational areas.
  • Participates in weekly meetings with front line Data Services and Application Development representatives to review initiatives in progress and vet, prioritize and approve all the THC tickets related to the Engagement Center.

Position Requirements:

Education: Bachelor’s degree in business, management, healthcare or related field required.  Master’s Degree preferred.

Licensure:  N/A

Relevant Work Experience:   At least 10 years’ of progressively responsible management experience in business operations capacity within the managed care/healthcare industry.

Knowledge, Skills & Abilities:

  • Knowledge of operational best practices, productivity, and strategy design for managed care organizations.
  • Ability to multi-task and balance the interest of multiple internal and external stakeholders.
  • Experience in project management.
  • Proven ability to recognize problems in early stages, develop preventive measures and workable alternative solutions.
  • Experience in team leadership and management to achieve optimal team results.


Click below on “Apply for this Position” to create a profile and apply for the position

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled