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AVP ACCOUNT PARTNERSHIPS in Boston, MA at Beacon Health Options

Date Posted: 3/5/2019

Job Snapshot

Job Description


We are currently seeking a results-driven Assistant Vice President of Account Partnerships to join our team at our office in Boston, MA.  The AVP, Account Partnerships is responsible for ensuring an exceptional end-to-end client experience for designated clients. As the strategic partner to their dedicated clients, the AVP Account Partnerships will develop deep knowledge of client needs and the local market drivers in order to build and maintain robust account plans on a yearly planning cycle. Both internally and externally, the AVP Account Partnerships will be recognized as the go-to-expert on client account, with the ability to interface with key internal and external personnel on all issues relating to the client.

Position Responsibilities:

  • Develop annual and mid-range strategic plan targets for designated clients (can be one or multiple, depending on client size and complexity)
  • Meet annual revenue budget for designated clients
  • Ensure book of business meets profitability standards by leading team on RFP response, including developing win-themes, pricing, and negotiation
  • Maintain oversight and accountability for full P&L of assigned accounts by coordinating with client Ops Pod to ensure profitable programmatic delivery and alignment between strategic and operational priorities
  • Achieve client retention (via renewals/re-procurements) by developing deep familiarity with all aspects of client contract including products, service levels, and client KPIs
  • Develop strong client relationships built on trust and collaboration and meet with key client personnel, including the C-suite executives, at least monthly
  • Leverage deep knowledge of client needs to proactively identify and execute cross-sell opportunities generating specific gross margin targets annually (amount to be determined based on account)
  • Collaborate with Regional CPO, Regional CMO, client Ops Pods Leader and RCQL to build and maintain a robust account plan per client capturing short- and longer-term priorities, as well as a stakeholder mapping and engagement plan, updated yearly
  • Coordinate with Product Development and Regional CMO to offer clinical or operational products to clients that fit strategic or operational needs
  • Maintain strong knowledge of public policy and local market behavioral health dynamics necessary to work with the Regional CPO to lead Network Strategy and advocacy efforts with key external stakeholders include state and local government officials
  • Provide input to the Corporate Product Development team on opportunities to create profitable and efficacious products that meet strategic needs of clients
  • Improve client satisfaction year over year by serving as a strong go-to-expert on the client account and helping triage and solution performance issues

Position Requirements:

Education: Bachelor’s degree required, with advanced degree preferred (specifically MBA) or 4 years’ experience in a client facing role in a healthcare environment

Relevant Work Experience:   10 years’ experience working in a sales, strategy, or operations role within a business that is either directly contracting with health plans, state/local government providing clinical or administrative services, or serving as a vendor to a state contractor for clinical or administrative services.

Knowledge, Skills & Abilities:

  • Relationship-building and client management skills: communicates openly and effectively, plans, and collaborates with external partners to drive success
  • Prior sales experience
  • Ability to handle multiple priorities and meet deadlines
  • Excellent problem solving and analytical skills
  • Must be self-directed, self-motivated, team builder/player
  • Computer proficiency and MS Office Suite is required
  • Travel required


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Beacon Health Options company is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled