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Systems Configuration Business Systems Analyst I in Latham, NY at Beacon Health Options

Date Posted: 11/28/2018

Job Snapshot

Job Description

About the Position:

We are currently seeking a dynamic Business Systems Analyst I to join our Systems Configuration team in Latham, NY! The Business Systems Analyst I is primarily responsible for the timely and accurate completion of benefit and system configuration deliverables for both internal and external customers. Responsibilities includes partnering with business users to identify requirements and develop business and functional specifications used in the development of benefit and system configuration solutions. 

The Business Systems Analyst I interprets and analyzes benefit or system specifications and engages relevant subject matter experts, identifying the solution, performing business impact analysis and implementing the resolution process. This position leads and manages small scale projects with management oversight.   This position requires understanding of business operations, technology platforms and interdepartmental dependencies. 

Position Responsibilities:

  • Acts as a liaison between internal and external business partners with management oversight as necessary, to elicit, capture, develop, and implement customer requirements for client benefit configuration or system setup
  • Creates project documentation including functional and technical specifications and requirements, use-cases, testing scenarios and project plans when applicable 
  • Analytical ability to solve basic problems efficiently and effectively
  • Displays good judgment in evaluating requests – know when to raise an issue to management when there is potential for issues resulting in significant impact
  • Effectively communicate status, changes, and issues to the relevant parties and stakeholders
  • Quickly address and/or escalate project issues and support their resolution
  • Shift priorities when necessary to support urgent business needs
  • Establish and maintain working relationships with all levels of the organization
  • Manage concurrent projects with competing priorities and deadlines
  • Effectively communicates with internal and external customers with management oversight as necessary, to elicit, capture, develop, and implement customer requirements
  • Performs peer to peer auditing
  • Ensure end products comply with SOC guidelines
  • Displays a positive, constructive, and helpful demeanor
  • Under the guidance of management or more experienced BSAs, assist with implementation projects and operational initiatives as assigned.
  • Performs special projects and other duties as assigned and required

Position Requirements:

  • Education: Bachelor’s Degree is preferred, in lieu of a degree a High School diploma or GED equivalent with 4 years’ relevant work experience would be required
  • Relevant Work Experience: 1 year of experience as a business analyst required, preferably in the insurance, healthcare or managed care field
  • Knowledge, Skills, & Abilities:
    • Excellent verbal/written communication skill and customer service skill required
    • Good organizational, problem solving, and analytical skill required
    • Excellent attention to detail, ability to multitask, and ability to manage varying job pressures while meeting deadlines required
    • Ability to work both independently and in a dynamic team structure as well as ability to adapt and learn quickly are required
    • Computer literacy and experience with Microsoft office programs (Outlook, Word, Visio, and Excel) and Adobe PDF required

To Apply:

Click below on “Apply for this Position” to create a profile and apply for the position

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.  EOE/AA/M/F/Veterans/Disabled

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