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BUSINESS SYS ANALYST III in Atlanta, GA at Beacon Health Options

Date Posted: 2/21/2019

Job Snapshot

Job Description


We are currently seeking a dynamic Business Systems Analyst III to join our team at our office in Atlanta, GA.  The Business Systems Analyst interfaces with the engagement center, clients, corporate departments and IT development teams to assist in the oversight and management of IT related projects, including changes to system functionality, business processes and systems. Serves as subject matter expert for system applications.   Serves as the lead for triaging of system related issues within the engagement center. Will work with a broader team to create test scripts, conduct level 2 testing and documents results.  Serves as a subject matter expert for end user testing. This individual will ensure the delivery of excellent service to internal and external customers across multiple clients and products. 

Position Responsibilities:

  • Serve as lead and liaison within a multi-disciplinary team to identify and troubleshoot system issues, track and resolve issues and identify systemic issues and communicate to various teams.

  • Interfaces with Service Centers, Corporate Support Departments and IT development teams to identify business requirements, develop and implement solutions and provide service and training to those requiring IT support.

  • Analyze business requirements and develop design specifications that include business rules, data mapping tables, logical flow charts, edit logic, etc.

  • Participates in a coordination role, to ensure that task prioritization falls within the corporate strategic direction.Leads/participates in joint application design sessions for new and enhanced system development efforts.

  • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.Under general direction, formulates and defines systems scope and objectives through research and fact-finding combined with a good understanding of business systems and industry requirements.

  • Serves as the primary liaison between IT technical staff and end users of IT systems, processes and workflows.

  • Develops testing scenarios/scripts.Conducts Level 2 testing for development initiatives while documenting testing results.Serves as a SME (subject matter expert) for Level 3 (end user) testing.

  • Ensures design specifications are appropriately documented, revisions maintained, and stored in appropriate shared folders through the development implementation, and support life cycles.

  • Demonstrates competency to consider most business implications of the application of technology current business environment.

  • Supports training and development of training materials.

  • May entail 6 hours up to 2 days dedicated to testing on weekends or evenings including late evenings several times throughout the year with 10-20% travel both local and overnight.

Position Requirements

Years and Type of Relevant Work Experience: Requires a minimum of an Associate degree in computer science or management information systems supplemented by 3-4 years experience in appilcation development and/or analytical role or equivalent work experience.  BA or Masters highly preferred.

Three-four years experience in application development and/or analytical role or equivalent work experience.  Health Care industry knowledge preferred, but not required.   

Has detailed understanding of application functionality, system design and file structures.  Uses IT knowledge and PC software application skills to complete detailed design specifications for development teams

Through excellent interpersonal and communication skills, effective leadership, planning, process management and information analysis, this individual will continually promote a customer-focused environment and support the client for all system needs. 

The ideal candidate will have strong project management skills. 

Knowledge, Skills & Abilities:

  • Excellent computer skills
  • Strong analytical and problem solving skills

  • Strong written and verbal communication skills

  • Detail oriented and able to work independently


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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled