AVP ACCOUNT PARTNERSHIPS in Portland, OR at Beacon Health Options

Date Posted: 7/2/2019

Job Snapshot

Job Description

ABOUT THE POSITION

We are currently seeking a dynamic Assistant Vice President, Account Partnerships to join our team. The Assistant Vice President (AVP), Account Partnerships is responsible for driving efforts and strategic initiatives in support of our mission to deliver behavioral health services that help individuals live their lives to the fullest potential. This person ensures exceptional end-to-end experience for their clients and develops strong relationships with key client contacts through open and transparent communications, proactive collaboration and commitment to fulfilling Beacon’s mission. The AVP Account Partnerships owns the P&L of designated accounts, providing leadership through contract activities and renewals, identifying and pursuing cross-sell opportunities, and working with finance partners around ASO and risk pricing to ensure contract deliverables and pricing are appropriately aligned to profitability standards. For this role, we are also looking for an experienced behavioral health clinician who is capable of strategic thinking and building effective programs from the bottom up.

 As the strategic partner to their clients, the AVP Account Partnerships develops deep knowledge of client needs and local market drivers to build and maintain robust account plans on a yearly planning cycle. This individual is recognized internally and externally as the go-to-expert on each client account, interfacing with internal and external contacts on all issues relating to the client and service of the account.

Position Responsibilities:

  • Provide clinical and operational leadership during the pre-implementation and implementation phases in the development of workflows, policies and procedures, call flows, FAQs and scripts concerning the new integrated behavioral health program, including but not limited to: Utilization Management (UM), Care Management (CM), Medical Policy, Quality, Accreditation, Operations.

  • Develop annual and mid-range strategic plan targets for designated clients (can be one or multiple, depending on client size and complexity).

  • Meet annual revenue budget for designated clients.

  • Ensure book of business meets profitability standards by leading team on RFP response, including developing win-themes, pricing, and negotiation.

  • Maintain oversight and accountability for full P&L of assigned accounts by coordinating with client operations team and clinical leadership to ensure profitable programmatic delivery and alignment between strategic and operational priorities.

  • Achieve client retention (via renewals/re-procurements) by developing deep familiarity with all aspects of client contract including products, service levels, and client KPIs.

  • Develop strong client relationships built on trust and collaboration and meet with key client personnel, including the c-suite executives, at least monthly.

  • Leverage deep knowledge of client needs to proactively identify and execute cross-sell opportunities generating specific gross margin targets annually (amount to be determined based on account).

  • Collaborate with Regional Account Partnerships VP, Business Development SVP, Regional CMO, client Ops Pods Leader and RCQL to build and maintain a robust account plan per client capturing short- and longer-term priorities, as well as a stakeholder mapping and engagement plan, updated yearly.

Position Requirements:

Education: Master’s level in a behavioral health discipline: social work, counseling, psychology preferred.

 Licensure:  Current, valid and unrestricted licensure for independent practice required with proof on date of hire. Re-verification will take place no less than every 3 years. A minimum of LICSW, LCSW, RN, LMHC.

Relevant Work Experience:  

Minimum of ten years of direct behavioral health experience, five years of experience working in a managed care environment, and at least three years’ experience in a client facing leadership role.

 Knowledge, Skills & Abilities:

  • Excellent written, oral, and presentation skills

  • Effective leadership and analytical skills

  • Strong relationship building skills with ability to effectively present to large groups

  • Computer Skills: Microsoft Outlook and Word with Excel skills

  • Excellent communication and leadership skills to lead and motivate a growing and changing service operation; able to engage with directors and managers at all levels across the business to achieve goals and objectives

  • Ability to manage and coordinate with internal and external departments

  • Able to work collaboratively with internal staff and external stakeholders (provider organizations, clients, etc.)

  • Ability to travel

TO APPLY

TO APPLY

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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.

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