ACCOUNT PARTNERSHIPS DIR in Grand Rapids, MI at Beacon Health Options

Date Posted: 1/8/2020

Job Snapshot

Job Description


We are currently seeking a dynamic Account Partnerships Director to join our team at our office in Grand Rapids, MI.  The Account Partnerships Director has primary responsible for the overall client relationship and strategy related to retention, growth and innovation.  Act as a client advocate to ensure client needs are met within the broader corporate prioritization with other departments.


Position Responsibilities:

  • In conjunction with the VP, Client Partnerships, develop an annual and mid-range strategic plan targets with the client
  • Execute on strategic goals, ensuring contractual, regulatory and delegation agreement compliance.
  • Actively cultivate key stakeholder relationships to advance Beacon’s standing on behalf of its current client base and to support business expansion and retention efforts in NY.
  • Improve client satisfaction year over year by serving as a strong go-to-expert on the client account, as well as city, state and federal policies that impact the individuals we serve.
  • Foster business development opportunities and strategic relationships in the region.
  • Partner with advocacy and key provider groups.
  • Achieve client retention (via renewals/re-procurements) by developing deep familiarity with all aspects of client contract including products, service levels, and client KPIs
  • Attendance at relevant client and external meetings as necessary to deliver exceptional customer service and to execute on defined strategic goals.
  • Actively engage internal subject matter experts and operational leads to achieve contractual and strategic goals for specified contract, State/region.
  • Other duties as assigned.

Position Requirements:

Education: Bachelor’s degree required, with advanced degree preferred or 4 years’ experience in a client facing role in a healthcare environment

Licenses: None

Years and Type of Relevant Work Experience:

•         Minimum of ten years of progressively responsible professional experience with significant amount of that in healthcare, and specifically in behavioral health

•         Minimum of 5 year’s exp working in sales, strategy, or operations role within a business that is either directly contracting with health plans, state/local government providing clinical or administrative services, or serving as a vendor to a state contractor for clinical or administrative services.


Relevant Work Experience: Relationship-building and client management skills: communicates openly and effectively, plans, and collaborates with external partners to drive success.  Ability to handle multiple priorities and meet deadlines.  Excellent problem solving and analytical skills

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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you







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