Supervisor, Clinical Services

Job Snapshot

Job ID: 51820

Location: Bellevue, WA

Posted: 7/17/2017

Category: Management

Experience: Not Specified

Education: See Requirements

Job Description

ABOUT THE POSITION

We are currently seeking a dynamic SUPERVISOR, CLINICAL SERVICES to join our team at our office in BELLEVUE.  The SUPERVISOR, CLINICAL SERVICES will provide leadership and direction to effectively translate the needs of the client into the delivery model.  The Supervisor will ensure that employee assistance services, resource, referrals and consultations on various EAP and work/life issues to members and their families who are experiencing personal and other problems are provided in a courteous, timely, and professional manner.  The Supervisor will maintain the highest degree of sensitivity, compassion, and respect for members and their families and ensure that ValueOptions remains free of any political bias and will ensure consistency of service regardless of installation, location, or any other factor.  The Supervisor will also:

Position Responsibilities:

  • oversee team program guidelines and recommends changes and adjustments, and conducts program analysis;

  • direct staff in coordinating all non-medical counseling activities in all assigned areas of responsibility;

  • ensure efficient and effective communication between the departments and business teams;

  • analyze and monitor standard customer reports and requests for ad hoc reports and raise identified concerns and issues to the appropriate reporting team authorities for resolution;

  • work with Reporting and Quality functions on development and distribution of customer reports;

  • work with shared services management to identify and recommend innovative ways to provide and improve services;

  • evaluate current business processes and applies methodologies to impact process improvement.

Position Requirements:

Education: Master’s degree in behavioral science with special emphasis in mental health. 

Licensure:  Mental Health Clinician

Relevant Work Experience:  Three years of recent and relevant practical supervisory experience in a non-medical counseling/clinical environment.

The contract requires that anyone working in this role be a US Citizen and speak English.

TO APPLY

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ValueOptions Federal Services, Inc., a Beacon Health Options company, is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

$FDL

Job Requirements

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  • 5,000 employees nationally and in the U.K.,serving more than 48 million people.
  • My team at Beacon Health Options welcomed me immediately. Collaborating with so many talented individuals within the organization gives me a daily opportunity to see the great work we do in action. - Proposal Specialist, Norfolk, VA
  • Over 350 clients, including 225 employer clients, 45 Fortune 500 companies and partnerships with almost 100 health plans
  • What I like most about Beacon is that the people who work here are smart and dedicated to the company's mission. Beacon is at the forefront of changing mental healthcare delivery, so the work is exciting and meaningful. - Analyst, Boston, MA
  • Serving 8.5 million military personnel, federal civilians and their families.