Care Coordinator Supervisor - VA Premier CCC

Job Snapshot

Job ID: 52057

Location: Norfolk, VA

Posted: 7/16/2017

Category: Health Care, Management

Experience: At least 3 year(s)

Education: See Requirements

Job Description


We are currently seeking a dynamic Care Coordinator Supervisor to join our team at our office in Tidewater, Norfolk, Glen Allen, Richmond, VA area.  The Care Coordinator Supervisor will be responsible for responsible for overseeing day-to-day operations within the Clinical Department for functions handled by non-licensed clinical staff. The incumbent will be required to be in the office 2-3 days a week.

Position Responsibilities:

  • Oversight of the day-to-day operations and staff for a Clinical pod, including Intake and Assessment and Care Coordination Staff.

  • Ensures assigned Beacon clinical pod completes of all requirements of the program as outlined by DMAS, including meeting face-to-face with members and ICTs as necessary and appropriate, timely completion of work product, documentation standards are followed, and general adherence to all relevant policies and procedures.

  • Partnership with the Lead Care Manager, who is responsible for the clinical oversight of the pod’s work, in managing day to day operations.

  • Partnership with other clinical pod Supervisor’s, under the direction of the Director, Clinical Services, to ensure process and procedures are followed consistently, and the program operations run seamlessly.

  • Responsible for training, meetings, scheduling, monitoring productivity, and overall management of the assigned Clinical pod.

Position Requirements:

Education: Bachelor’s Degree in Health or Human Services or related discipline required, Master’s Degree in a Mental Health or related discipline, preferred

Relevant Work Experience:   At least three (3) years’ experience managing a team in a health related setting

Licensure: Valid Virginia driver’s license, safe driving record, dependable transportation to travel throughout the DMV.

Knowledge, Skills & Abilities:

  • At least three (3) years’ experience working in mental health services and/or directly with individuals with mental health conditions in Virginia (this may include required management experience)

  • Ability to travel at least 20%-30% of the time to local provider offices, shelters, etc... within the local area.Excellent supervisory skills, including oversight of timeliness of work product and staff efficiencies

  • Knowledge of the VA Medicaid Mental Health service delivery system

  • Ability to prioritize and manage multiple tasks simultaneously while meeting deadlines for deliverables


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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled




Job Requirements

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  • 5,000 employees nationally and in the U.K.,serving more than 48 million people.
  • My team at Beacon Health Options welcomed me immediately. Collaborating with so many talented individuals within the organization gives me a daily opportunity to see the great work we do in action. - Proposal Specialist, Norfolk, VA
  • Over 350 clients, including 225 employer clients, 45 Fortune 500 companies and partnerships with almost 100 health plans
  • What I like most about Beacon is that the people who work here are smart and dedicated to the company's mission. Beacon is at the forefront of changing mental healthcare delivery, so the work is exciting and meaningful. - Analyst, Boston, MA
  • Serving 8.5 million military personnel, federal civilians and their families.