Job Snapshot

Job ID: 52279

Location: Austin, TX

Posted: 7/17/2017

Category: Health Care

Experience: At least 3 year(s)

Education: See Requirements

Job Description


We are currently seeking a dynamic Care Coordinator to join our team at our office in Austin, Texas. The Care Coordinator will provide administrative support to the Utilization Management Team, when a licensed clinician is not required. This position collaborates with clinical leadership to maintain operation efficiency within the team. Scheduling of work hours is in accordance with business needs.

Position Responsibilities:

  • Responsible for routing utilization management requests, via fax and/or phone call to clinicians.

  • Update authorization information in Beacon’s clinical system.

  • Identify resources for Beacon members or providers including coordination of access to 24 hour levels of care with providers with indicated.

  • Data entry of outpatient treatment requests.

  • Data entry of out of network treatment requests and coordination of out of network request process.

  • Assist UM staff in addressing access to care issues by coordinating with Aftercare staff, UM staff and facility and community MH providers.

  • Work with supervisor on data collection.

  • Manage incoming faxes.

  • Serve as a backup support for all other administrative duties within the clinical department.

    Position Requirements:

    Education: High School diploma or GED required. A Bachelor’s degree in human services, psychology or related field preferred.   

    Relevant Work Experience: Minimum of three years’ experience in a managed care setting.

    Knowledge, Skills & Abilities:

  • Knowledge of Microsoft Office and Share Point preferred.

  • Excellent communication and organizational skills required.

  • Strong interpersonal skills.


    Click below on “Apply for this Position” to create a profile and apply for the position

    Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled.


Job Requirements

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  • 5,000 employees nationally and in the U.K.,serving more than 48 million people.
  • My team at Beacon Health Options welcomed me immediately. Collaborating with so many talented individuals within the organization gives me a daily opportunity to see the great work we do in action. - Proposal Specialist, Norfolk, VA
  • Over 350 clients, including 225 employer clients, 45 Fortune 500 companies and partnerships with almost 100 health plans
  • What I like most about Beacon is that the people who work here are smart and dedicated to the company's mission. Beacon is at the forefront of changing mental healthcare delivery, so the work is exciting and meaningful. - Analyst, Boston, MA
  • Serving 8.5 million military personnel, federal civilians and their families.