Job Snapshot

Job ID: 52287

Location: Latham, NY

Posted: 9/12/2017

Category: General Business

Experience: Not Specified

Education: See Requirements

Job Description

About the Position:

We are currently seeking a dynamic Corporate Business Systems Analyst to join our team at our office in Latham, New York.  The Corporate Business Systems Analyst I will Interface with Engagement Centers, Corporate Departments, and Development Teams to identify business requirements, develop/implement solutions, and provide service for all Eligibility matters. The position ensures that best practices are understood and adhered to with a focus on improving business processes and operational efficiencies improving the overall service levels of the unit.

Position Responsibilities:

  • Working with the Team Lead/Manager to review requirements/assignments on new implementation/projects, coordinating tasks to insure prioritization falls within the corporate strategic direction, ensure design specifications are appropriately documented/stored/maintained in appropriate folders through the development implementation and support life cycles, develop testing scenarios/scripts and conduct thorough Level II testing for requested changes ensuring that existing functionality is unaffected, and serving as a subject matter expert (SME) for Level III (end-user) testing, as needed.
  • Demonstrate a basic knowledge of job responsibilities and an awareness of eligibility in relationship to the overall business and other departments including identifying data and/or conversion issues and proactively reporting issues to both internal and external clients.
  • Ensure that project timelines are monitored, met, and reported on a weekly basis. Ensure that project timelines and objectives are reviewed with the Team Lead and/or Manager.
  • Monitor and resolve Eligibility Help Desk Connect Tickets within established turnaround times:
  • Implement manual, assumed, and less complex file load accounts, manage assigned workload, which primarily consists of less complex clients with Team Lead and/or Manager Assistance in determination of requirements and responsible parties.
  • Evaluate and address business and system implications including system data integrity. Consult with management when it is appropriate.

Position Requirements:

  • Education:  Associates Degree and Health Insurance background are preferred.
  • Relevant Work Experience:  Previous experience with eligibility processing is preferred.
  • Knowledge, Skills & Abilities:
    • Strong customer service and communication skills are required as well as the ability to multi task.
    • MS Office           
    • CAS        
    • IBM System Tools – Query (Basic), EZView, STRPDM                 
    • AS400 
    • Windows 
    • SQL Queries  

To Apply:

Click below on “Apply for this Position” to create a profile and apply for the position

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.  EOE/AA/M/F/Veterans/Disabled



Job Requirements

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  • 5,000 employees nationally and in the U.K.,serving more than 48 million people.
  • My team at Beacon Health Options welcomed me immediately. Collaborating with so many talented individuals within the organization gives me a daily opportunity to see the great work we do in action. - Proposal Specialist, Norfolk, VA
  • Over 350 clients, including 225 employer clients, 45 Fortune 500 companies and partnerships with almost 100 health plans
  • What I like most about Beacon is that the people who work here are smart and dedicated to the company's mission. Beacon is at the forefront of changing mental healthcare delivery, so the work is exciting and meaningful. - Analyst, Boston, MA
  • Serving 8.5 million military personnel, federal civilians and their families.