Utilization Management Department Coordinator

Job Snapshot

Job ID: 52254

Location: Miami, FL

Posted: 7/17/2017

Category: Nurse, Management, Health Care

Experience: 2 to 3 years

Education: See Requirements

Job Description


We are currently seeking a dynamic Utilization Management Department Coordinator to join our team at our office in Miami, Florida.  The Utilization Management Department Coordinator will be responsible for providing operational support and coordination of care efforts in the UM Department.   

Position Responsibilities:

  • Support the Utilization Management department in all administrative duties.

  • Answer provider and member calls and respond to inquiries as needed by UM clinical teams

  • Trouble shoot for UM teams when an appropriate provider, type of service, or appropriate level of care cannot be readily found

  • Provides information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and policies and procedures as needed to support clinical teams

Position Requirements:

Education: Associates Degree or higher preferred.   

Relevant Work Experience:   2-3 years of experience in administrative support position.

Knowledge, Skills & Abilities:

  • Must have skills: customer service, multitasking, work well under pressure, work well in fast passed environment

  • Highly proficient in Word, Excel.

  • Self-motivated, able to prioritize multiple issues, excellent organizational skills, ability to track multiple projects/tasks and follow through as needed.

  • Able to work collaboratively with internal staff and external providers

  • Must be detail oriented; able to work independently in an ever changing environment


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Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled



Job Requirements

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  • 5,000 employees nationally and in the U.K.,serving more than 48 million people.
  • My team at Beacon Health Options welcomed me immediately. Collaborating with so many talented individuals within the organization gives me a daily opportunity to see the great work we do in action. - Proposal Specialist, Norfolk, VA
  • Over 350 clients, including 225 employer clients, 45 Fortune 500 companies and partnerships with almost 100 health plans
  • What I like most about Beacon is that the people who work here are smart and dedicated to the company's mission. Beacon is at the forefront of changing mental healthcare delivery, so the work is exciting and meaningful. - Analyst, Boston, MA
  • Serving 8.5 million military personnel, federal civilians and their families.