ACCESS SPECIALIST

Job Snapshot

Job ID: 52615

Location: Cypress, CA

Posted: 9/11/2017

Category: Admin - Clerical

Experience: Up to 3 year(s)

Education: See Requirements

Job Description

ABOUT THE POSITION

We are currently seeking a dynamic Access Specialist to join our team in Cypress, CA. The Access Specialist will facilitate the procuring of appointments with Providers and determining the availability of facilities for members.

Position Responsibilities:

  • Responsible for performing and reporting compliance driven member satisfaction surveys.

  • Performs both client specific and compliance driven provider availability surveys.

  • Responsible for performing/documenting post discharge member surveys.

  • Handle multiple tasks while maintaining a high degree of accuracy.

    Position Requirements:

    Education: This position requires a High School Diploma or General Education Diploma (GED).

    Relevant Work Experience: Two to three years of industry or customer service experience. A college degree may be considered in waiving customer service experience requirement. The Access Specialist must have excellent written and verbal communication skills. Knowledge of Microsoft Outlook, Word and Excel is preferred.

    Knowledge, Skills & Abilities:

  • Communicate effectively and accurately.

  • Perform duties in a timely manner.

  • Work under pressure

    TO APPLY

    Click below on “Apply for this Position” to create a profile and apply for the position

    Beacon Health Options company is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

    $NFD

Job Requirements

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  • 5,000 employees nationally and in the U.K.,serving more than 48 million people.
  • My team at Beacon Health Options welcomed me immediately. Collaborating with so many talented individuals within the organization gives me a daily opportunity to see the great work we do in action. - Proposal Specialist, Norfolk, VA
  • Over 350 clients, including 225 employer clients, 45 Fortune 500 companies and partnerships with almost 100 health plans
  • What I like most about Beacon is that the people who work here are smart and dedicated to the company's mission. Beacon is at the forefront of changing mental healthcare delivery, so the work is exciting and meaningful. - Analyst, Boston, MA
  • Serving 8.5 million military personnel, federal civilians and their families.