Job ID: 52615
Location: Cypress, CA
Category: Admin - Clerical
Experience: Up to 3 year(s)
Education: See Requirements
ABOUT THE POSITION
We are currently seeking a dynamic Access Specialist to join our team in Cypress, CA. The Access Specialist will facilitate the procuring of appointments with Providers and determining the availability of facilities for members.
Responsible for performing and reporting compliance driven member satisfaction surveys.
Performs both client specific and compliance driven provider availability surveys.
Responsible for performing/documenting post discharge member surveys.
Handle multiple tasks while maintaining a high degree of accuracy.
Education: This position requires a High School Diploma or General Education Diploma (GED).
Relevant Work Experience: Two to three years of industry or customer service experience. A college degree may be considered in waiving customer service experience requirement. The Access Specialist must have excellent written and verbal communication skills. Knowledge of Microsoft Outlook, Word and Excel is preferred.
Knowledge, Skills & Abilities:
Communicate effectively and accurately.
Perform duties in a timely manner.
Work under pressure
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Beacon Health Options company is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled